FAQ

 

Q. What is Review Marketing?

A. Your Reviews are your MOST VALUABLE asset.  What your clients say about you is the most powerful marketing possible.  It is a direct reflection of your company’s ability to deliver, the quality and dependability of your product or service, as well as your expertise in the industry.  They  also speak directly to those who may refer you. Driving the best reviews to communication channels that matter is critical for growth.

 

Q. What is SEO?

A. Search Engine Optimization is a science of combining strategy and technique to increase the conversions from a search engine to your website. 

 

Q. How Do I Find Out What My Clients Say About Me Online?

A. Download your FREE Reviews Report HERE http://www.delugedigitalreviews.com/

 

Q. What are Business Listings/Directory Sites/Citation Sites And Why Do They Matter?

A. They are Online Directories that house your company’s data.  There are two tiers of directory sites.  Tier 1 sites are data warehouses that house your data and those feed Tier 2 sites with your company’s information.  Information is gathered from multiple locations and must be monitored for accuracy regularly so you show up in all of the places that matter for your business.  Inaccurate, duplicate or inconsistencies can negatively affect how you show up in important categories when searched.

 

Q. How Do We Find the Errors, Duplicates or Missing Listings Information that is costing me customers?

A. We specialize in helping businesses with these listings by making sure they are as accurate as possible.  Listings are a consistent work in progress as new information about your business is created for you, but not always by you.

 

Q.  How Do I Get My Free Ebook?

Q.  How Do I Book A Free 30 Minute Virtual Market Analysis? 

PRODUCTS & PRICING

Q.  How Do I Get Started?

 

Q.  Do You Provide Detailed Reporting?

A. Yes!  Your monthly reports will display your results and next steps.

 

Q.  How Do You Measure Results?

A. This can be a tough question to answer as buying habits are mostly made up of micro-moments that the potential buyer experiences.  The best way to measure results is to look at the statistics and ask specific questions of your buyers. Specific questions enable us to track what is working, what isn’t, and do more of what works.

 

Q.  What Social Media Sites Do You Work With on the Bud & Bloom Premier Plan?

A. As you know, social media can change rapidly. We guarantee Facebook, Instagram, Google+, and Twitter.  YouTube and other sites are important as well but this is on a case-by-case basis. E-mail help@delugedigitalmarketing.com for further questions about how we choose media channels.

 

Q.  How do We Upgrade Our Program?

A: Are you a current client? Email us at help@delugedigitalmarketing.com to discuss your upgrade options!

 

Q.  Are We Required To Sign A Contract?

A. Yes, however our contracts are on a month-to-month subscription. We require a 30-day cancellation period to cancel or disable your subscription.

 

Q.  Do You Work With My Competitors?

A. We will not work with the top 1-3 immediate competitors in your market area. We are on your team.

 

Q.  How Often Do You Monitor My Competitors?

A. We provide monthly monitoring and analysis of your competitors.

 

Q.  What Do I Do If I Want To Dissolve My Partnership?

A. Schedule a virtual session here so we can chat about what it means to do so and we can show you how to disconnect all of the integrated parts.

Owner or Authorized Personnel are the only parties we will accept a cancellation from as we believe this program is critical for your company’s success and bottom line. 

Q. How long does it take for my business to look stellar?

A. There is never an end to what we do when it comes to helping you look stellar. You can never look "too good" nor can you ever stop providing real time content. Ideally, content comes from those that speak the loudest to your potential customers or patients. Reviews, reputation and social media are the new "word of mouth." How long it takes to look stellar depends on YOU, your business, your team and your industry, just to name a few.

Q.I have a lot of reviews, how many do I actually need?

A. We like to shoot for double your nearest competitor to start with then we move to how many mentions of your business we can get out there so no matter how someone finds your business, they only see rave reviews. We want to spread the reviews as far as we can so it helps your visibility online and turns prospects into buyers quickly. Any review over 90 days old online is ancient history!

Q.How current should my reviews be?

A. Any review over 90 days old is ancient history online according to BrightLocal's Annual Consumer Review Survey, the most trusted site in consumer buying habits and reivews.

Q.Should I respond to reviews as a business?

A.Yes! Per BrightLocal's Annual Consumer Review Survey (2017), responding to reviews is more important than ever, with 30% naming this as key when judging local businesses. https://www.brightlocal.com/?p=19694

Q.Do I need to fix my business listings?

A. Think of it like this. If you are a train and need to get directly from point A to point B, quickly, would you be there with fewer delays if the track is straight and clean? Or, if it was muddy and in disrepair? The first choice, right? Your business listings work the same way. When they are messy and don't match correctly, it takes your potential customers much longer to find you, and they may be distracted by a shiny competitor along the way.

Q.Are paid ads necessary?

A. Paid ads are becoming more and more necessary as entities such as Facebook & Google test different aspects of their applications. Additionally, the reach you can attain via paid ads is much larger than your already popular close social network, aka, the people who are already seeing your posts and who are likely already your customers. Check out this article from Forbes Magazine for more insight on the changing scene within Facebook: https://www.forbes.com/sites/daniellekeetonolsen/2017/11/02/facebooks-explore-feed-experiment-is-already-crushing-cambodias-businesses/#1cecb901752d

Q.Do I need a large budget for Facebook Ads?

A. If you are strategic with your ads and have good copywriting, then you do not need a large ad budget. Additionally, you can do split tests and tiered ad campaigns which can help determine what aspects of your ad are performing the best as well as help you reach niche markets and ideal customers.

Q.Can you help with running Ads on Facebook/Google?

A. Let's talk! Email help@delugedigitalmarketing.com

Q.Should I use Google Adwords for marketing?

A. Google Adwords is like the Yellowpages of the digital world. It is super flexible, customizable, cost effective (no minimum investment) and you can tailor it to fit your budget, especially if your campaigns are set up well. Plus, you have access to analytics that really help build your business by showing you what people are searching for, exactly.

Q.I hate Yelp why do I have to deal with them?

A.There are few business owners who like Yelp, however, they are a necessary evil. For more on Yelp, allow us to answer your questions in person as this is a very important (and touchy) subject.

Q.Aren't Google reviews all that matter to my business?

A. Absolutely not. The more business mentions and positive reviews you have on as many sites as possible is critical to dominating your market.

Q.Why can't I just send people directy online to leave a review?

A. You can but we don't recommend it since you want to control as much as the content as you possibly can, have a sysematic approach to getting consistent feedback and know first how your clients feel before they post anything directly online.