Deluge Digital Marketing

Why Reviews

WHY REVIEWS

One of the biggest advocates for your business are your online reviews. Not only do they get seen by a large audience, they also help rank you higher in local search engines. Our review system links your daily service transactions to your most prominent online platforms. Connect your clients to your online data with a single click. Good customer service reciprocates good client feedback. Reviews sustain your online presence and increase your online visibility. Let your business speak for itself with authentic client reviews.

Reviews Influence Prospect Behavior

90% of Consumers Read Online Reviews when researching a product or service

72% of Consumers trust Online Reviews as much as their friends and family

4 out of 5 Consumers reverse their purchase decision based on negative online reviews

the process

Frequent clients already show loyalty and trust with your services but most businesses stop the relationship upon checkout. A business may go as far as a verbal review request, but typically the request stops here. The client will either forget to follow-up on the review or they will get lost trying to find you on Google or Social Media. With our custom review system, you can show our clients how to….well, be good clients. A simple text message or email leads your successful transaction to a 5-star review!

 
 
 

How it all works

  1. Identifying the best points of service in your business. At what point in your daily transactions are your clients most satisfied? What moments make them smile? When do your clients have the time to leave a review? All of these factors play a big part in boosting your online visibility. We help target these moments and connect your client to giving feedback.

  2. Text or Email a review request. A custom number (similar to your business’s) is sent upon checkout. Your client receives this message with an easy link into your review portal on their phone. The client is already signed into their most prominent social media accounts and is led straight to your priority review platforms.

  3. Client Experience Rating. A Stars or Thumbs-up/Down rating system intuitively gives your business the necessary feedback from your client. Bad ratings immediately give your client the option to contact you directly so you can address the experience personally. We help our clients through the process of addressing negative feedback. We encourage honest feedback - the best way to improve your services!

  4. Form Feedback. After the initial rating, clients are led to easy click-through links to your key review platforms. The rating is accompanied by a quick review of your business. This is one of the first points of reference prospects look into when researching your services.

  5. Published Success. Your reviews are relevant and verify your amazing business. Watch your business visibility grow on search engines due to your increased online credibility.

See for yourself

 
 
 
 

Branded Social

The reviews don’t stop at Google. Your reviews can be utilized as consistent social media posts. We customize these reviews so that they are consistent with your business’s branding and messaging.

E-mail Signature Add-On

Empower your follow-up with direct links to your most prominent platforms.

Real Content, Real Time, Real-Results.

 
 
 
 
 
 
 

The Benefits of Reviews

Authenticity: Receive genuine feedback from your clients. Our system gives businesses a healthy connection to their local community. The client is addressed personally and is inclined to leave feedback for your business.

Accountability: Your business cares about its services. You want to make sure that your clients are satisfied with their experience in its entirety. We establish multiple points of contact within your business to generate reviews and hold your business accountable to its exceptional services.

Relevancy: Our review system keeps you on top of the competition, bridging the gap from a successful transaction to a published review. Your website and online listings stay current. Your social media is bolstered with positive reviews.

Additional Features

Website Publishing: Let your testimonial page speak for itself with our live review stream feature that allows your best feedback to display on your website.